How Meya integrates with Zendesk
Your bot will listen to all incoming messages connected to Zendesk and respond when it knows the answer. The bot can be set to pause when assigned to an agent, and unpause when unassigned.
- Tier 1 customer service and FAQs
- Human oversight and intervention of your bot
- Workflow automation
- Automatically assign conversations to agents
- Bots can create notes
- Bot pausing/unpausing
- Respond as a human agent
- Start flows from internal notes
How to start?
Sign up for a Meya account. Sign up for Zendesk. Build your bot!