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Think Outside the Bot

Welcome to the Meya blog, where we show how you can modernize your CX end-to-end, and we explore the ideas that are shaping the future of conversational UIs.

How to
Building insurance bots with Meya
September 16, 2021
How to
Building ecommerce bots with Meya
September 16, 2021
How to
How to design an insurance bot
September 15, 2021
Best of
4 best insurance bot examples
September 13, 2021
How to
How to design an ecommerce bot
August 23, 2021
Best of
8 best ecommerce bot examples
August 23, 2021
Workflow Design
Building conversational onboarding into Strava
Zoran Slamkov on  May 27, 2021
Case study
Delivering customer support for Inside Weather that’s as personalized as their furniture
May 25, 2021
Launch
Protecting sensitive data and delivering great bot experiences
Alex Kinsella on  April 26, 2021
Integrations
How to use chatbots for customer experience on your Shopify store
Alex Kinsella on  April 14, 2021
Competing Conversations
TD Bank vs. Square
Zoran Slamkov on  March 17, 2021
Workflow Design
Coinbase
Zoran Slamkov on  March 16, 2021
Workflow Design
Here’s how bots can make your ecommerce store stand out from the crowd
Zoran Slamkov on  March 1, 2021
Competing Conversations
QuickBooks vs. Wave Accounting
Zoran Slamkov on  February 25, 2021
Competing Conversations
Calm vs. Headspace
Zoran Slamkov on  February 22, 2021
Workflow Design
Vegemite and Meya Orb
Zoran Slamkov on  February 16, 2021
Workflow Design
Webull Financial and Twilio Voice
Zoran Slamkov on  February 4, 2021
Integrations
Extending bots with WhatsApp
Alex Kinsella on  January 12, 2021
Conversational Design
Rethinking bots for workflow automation
dani photoDani Stock on  December 22, 2020
Integrations
Agent-initiated conversations with Zendesk Support and Sunshine Conversations
Alex Kinsella on  December 16, 2020
Workflow Design
Airbnb and Zendesk Support
Zoran Slamkov on  December 10, 2020
Launch
Customizing the Meya Orb chat launcher
Alex Kinsella on  December 9, 2020
Conversational Design
7 things to consider when choosing the right bot platform for your business
dani photoDani Stock on  December 4, 2020
Integrations
Building chat experiences with Twilio and Meya bots
Alex Kinsella on  December 4, 2020
Integrations
Bringing all your channels together with Front + Meya
Alex Kinsella on  November 9, 2020
Integrations
Adding voice to your chat bot experiences with Meya
Alex Kinsella on  September 2, 2020
Integrations
Bringing some zen to your customer experience with Meya and Zendesk Support and Zendesk Chat
Alex Kinsella on  August 10, 2020
Launch
Doubling down on developers - introducing Meya v2.2
Alex Kinsella on  July 20, 2020
Integrations
Automate lead gen and customer support with Salesforce Live Agent
Rachel Pautler on  March 18, 2018
Integrations
Actionable bot analytics with Dashbot
Rachel Pautler on  March 8, 2018
Integrations
The latest integration from Meya - Actions on Google
Rachel Pautler on  February 21, 2018
Conversational Design
What happens when you build a bot in 5 minutes?
Rachel Pautler on  February 13, 2018
Integrations
Meya launches a Chatbase Integration!
Rachel Pautler on  February 8, 2018
Conversational Design
The Power of Bot Personality
Rachel Pautler on  November 9, 2017
Integrations
Front + Meya: Bots and humans working together
Erik Kalviainen on  December 6, 2016
Concepts
Standing on the shoulders of giants
Erik Kalviainen on  September 28, 2016
Humans
How to build human/bot hybrid customer service
Erik Kalviainen on  July 13, 2016
Launch
The Meya Bot Platform has launched!
Erik Kalviainen on  April 7, 2016
Concepts
Bots. What are they good for?
Erik Kalviainen on  March 21, 2016
Concepts
The not-so-obvious hard things about bots
Erik Kalviainen on  March 9, 2016
Concepts
11 reasons why bots are the new apps
Erik Kalviainen on  February 2, 2016

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