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Think Outside the Bot

Welcome to the Meya blog, where we show how you can modernize your CX end-to-end, and we explore the ideas that are shaping the future of conversational UIs.

Workflow Design
Building conversational onboarding into Strava
Zoran Slamkov on  May 27, 2021
Case study
Delivering customer support for Inside Weather that’s as personalized as their furniture
May 25, 2021
Protecting sensitive data and delivering great bot experiences
Alex Kinsella on  April 26, 2021
How to use chatbots for customer experience on your Shopify store
Alex Kinsella on  April 14, 2021
Competing Conversations
TD Bank vs. Square
Zoran Slamkov on  March 17, 2021
Workflow Design
Zoran Slamkov on  March 16, 2021
Workflow Design
Here’s how bots can make your ecommerce store stand out from the crowd
Zoran Slamkov on  March 1, 2021
Competing Conversations
QuickBooks vs. Wave Accounting
Zoran Slamkov on  February 25, 2021
Competing Conversations
Calm vs. Headspace
Zoran Slamkov on  February 22, 2021
Workflow Design
Vegemite and Meya Orb
Zoran Slamkov on  February 16, 2021
Workflow Design
Webull Financial and Twilio Voice
Zoran Slamkov on  February 4, 2021
Extending bots with WhatsApp
Alex Kinsella on  January 12, 2021
Conversational Design
Rethinking bots for workflow automation
dani photoDani Stock on  December 22, 2020
Agent-initiated conversations with Zendesk Support and Sunshine Conversations
Alex Kinsella on  December 16, 2020
Workflow Design
Airbnb and Zendesk Support
Zoran Slamkov on  December 10, 2020
Customizing the Meya Orb chat launcher
Alex Kinsella on  December 9, 2020
Conversational Design
7 things to consider when choosing the right bot platform for your business
dani photoDani Stock on  December 4, 2020
Building chat experiences with Twilio and Meya bots
Alex Kinsella on  December 4, 2020
Bringing all your channels together with Front + Meya
Alex Kinsella on  November 9, 2020
Adding voice to your chat bot experiences with Meya
Alex Kinsella on  September 2, 2020
Bringing some zen to your customer experience with Meya and Zendesk Support and Zendesk Chat
Alex Kinsella on  August 10, 2020

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