Blog

Think Outside the Bot

Welcome to the Meya blog, where we show how you can modernize your CX end-to-end, and we explore the ideas that are shaping the future of conversational UIs.

How to

Building insurance bots with Meya

September 16, 2021

How to

Building ecommerce bots with Meya

September 16, 2021

How to

How to design an insurance bot

September 15, 2021

Best of

4 best insurance bot examples

September 13, 2021

How to

How to design an ecommerce bot

August 23, 2021

Best of

8 best ecommerce bot examples

August 23, 2021

Workflow Design

Building conversational onboarding into Strava

Zoran Slamkov on  May 27, 2021

Case study

Delivering customer support for Inside Weather that’s as personalized as their furniture

May 25, 2021

Launch

Protecting sensitive data and delivering great bot experiences

Alex Kinsella on  April 26, 2021

Integrations

How to use chatbots for customer experience on your Shopify store

Alex Kinsella on  April 14, 2021

Competing Conversations

TD Bank vs. Square

Zoran Slamkov on  March 17, 2021

Workflow Design

Coinbase

Zoran Slamkov on  March 16, 2021

Workflow Design

Here’s how bots can make your ecommerce store stand out from the crowd

Zoran Slamkov on  March 1, 2021

Competing Conversations

QuickBooks vs. Wave Accounting

Zoran Slamkov on  February 25, 2021

Competing Conversations

Calm vs. Headspace

Zoran Slamkov on  February 22, 2021

Workflow Design

Vegemite and Meya Orb

Zoran Slamkov on  February 16, 2021

Workflow Design

Webull Financial and Twilio Voice

Zoran Slamkov on  February 4, 2021

Integrations

Extending bots with WhatsApp

Alex Kinsella on  January 12, 2021

Conversational Design

Rethinking bots for workflow automation

Dani Stock on  December 22, 2020

Integrations

Agent-initiated conversations with Zendesk Support and Sunshine Conversations

Alex Kinsella on  December 16, 2020

Workflow Design

Airbnb and Zendesk Support

Zoran Slamkov on  December 10, 2020

Launch

Customizing the Meya Orb chat launcher

Alex Kinsella on  December 9, 2020

Conversational Design

7 things to consider when choosing the right bot platform for your business

Dani Stock on  December 4, 2020

Integrations

Building chat experiences with Twilio and Meya bots

Alex Kinsella on  December 4, 2020

Integrations

Bringing all your channels together with Front + Meya

Alex Kinsella on  November 9, 2020

Integrations

Adding voice to your chat bot experiences with Meya

Alex Kinsella on  September 2, 2020

Integrations

Bringing some zen to your customer experience with Meya and Zendesk Support and Zendesk Chat

Alex Kinsella on  August 10, 2020

Launch

Doubling down on developers - introducing Meya v2.2

Alex Kinsella on  July 20, 2020

Integrations

Automate lead gen and customer support with Salesforce Live Agent

Rachel Pautler on  March 18, 2018

Integrations

Actionable bot analytics with Dashbot

Rachel Pautler on  March 8, 2018

Integrations

The latest integration from Meya - Actions on Google

Rachel Pautler on  February 21, 2018

Conversational Design

What happens when you build a bot in 5 minutes?

Rachel Pautler on  February 13, 2018

Integrations

Meya launches a Chatbase Integration!

Rachel Pautler on  February 8, 2018

Conversational Design

The Power of Bot Personality

Rachel Pautler on  November 9, 2017

Integrations

Front + Meya: Bots and humans working together

Erik Kalviainen on  December 6, 2016

Concepts

Standing on the shoulders of giants

Erik Kalviainen on  September 28, 2016

Humans

How to build human/bot hybrid customer service

Erik Kalviainen on  July 13, 2016

Launch

The Meya Bot Platform has launched!

Erik Kalviainen on  April 7, 2016

Concepts

Bots. What are they good for?

Erik Kalviainen on  March 21, 2016

Concepts

The not-so-obvious hard things about bots

Erik Kalviainen on  March 9, 2016

Concepts

11 reasons why bots are the new apps

Erik Kalviainen on  February 2, 2016