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Salesforce CRM
Give all your departments — including marketing, sales, commerce, and service — a shared view of your customers with one integrated CRM platform.
Automatically register new contacts in Salesforce via a conversational UI. Keep all of your customer data up to date in real time.
Use-cases
- Adding new contacts to your CRM
- Bi-directional sync of contact data
- Move opportunities through stages
- Trigger based on opportunity stage changes
Related integrations
Salesforce Live Agent
Support your customers and prospects while they’re still on your site or in your app with real-time, live chat software.
live chat, csp, support
Dialogflow
Translate end-user text or audio during a conversation to structured data that your apps and services can understand.
nlu, ai, support, ml
Salesforce Knowledge
Find and display articles from Salesforce Knowledge before you escalate an issue to your agents.
crm, csp, kb, support
Salesforce Cases
Create, update, and comment on Salesforce Cases. Track customer issues alongside your customer data.
crm, csp, support
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